Privacy Policy
- MilepostOS keeps your records in a database on your own computer. Driver names never reach our servers.
- The pay calculation runs online using coded IDs and numbers only, and we keep no copy of what you send or get back.
- If you email pay statements, they go from your own Gmail account straight to Google. We never see your Gmail data.
- We do not sell personal information, use advertising trackers, or run analytics on this website.
Contents
- Who we are
- This website
- The MilepostOS app
- Gmail and Google user data
- Your drivers' and employees' data
- Service providers we use
- How long we keep information
- Security
- Your choices and rights
- Children
- Changes to this policy
- Contact us
1. Who we are
MilepostOS is software for FedEx Ground pickup and delivery contractors, made by Elnath Industries LLC, a Texas limited liability company ("we", "us"). This policy covers this website (milepostos.com) and the MilepostOS desktop app.
MilepostOS is an independent product. It is not affiliated with, endorsed by, or sponsored by FedEx, GroundCloud, or Google.
2. This website
Beta signups. If you join the beta, we store the email address you enter, the time you signed up, and your browser's user-agent string (which identifies the browser type, not you). We use it only to contact you about MilepostOS. When you sign up, we send ourselves a notification email with your address.
No tracking. We do not set cookies, run analytics, or load advertising or tracking pixels on this site.
Hosting and fonts. The site is hosted by Cloudflare, which processes visitors' IP addresses to deliver and protect the site. Our typeface is loaded from Google Fonts, so your browser requests it from Google, which receives your IP address under Google's privacy policy.
Emailing us. Messages to support@milepostos.com are delivered to our business Gmail inbox. We use them to answer you.
3. The MilepostOS app
MilepostOS installs on your computer. Your payroll history, driver roster, timecards, settlement records, and settings are stored in a database on that computer. Some features need to go online, and here is exactly what each one sends.
Pay calculation
When you run payroll, the app sends our calculation service each driver's coded ID (a random code, not a name), pay type, rates, and the stops and hours for each day. It sends back the results. Names, addresses, your WSW and timecard files, and your settlements stay on your computer. The service keeps no copy of the inputs or results. We record only that a run happened, for billing.
License check
To confirm your subscription, the app sends your license key, an installation ID, your computer's name, and the app version. We store these with the date each installation was last seen, so we can show you which computers use your license and let you move or remove one.
Connections to your other accounts
If you connect accounts such as GroundCloud or your fuel card portal, the app signs in with the login you provide. That login is stored encrypted on your computer and is not sent to us.
HOS Alerts (optional add-on, when available)
If you turn on HOS Alerts, driver names, mobile numbers, and clock-in and clock-out times pass through our servers and our text message provider, Twilio, so that drivers who opted in can be texted their hours-of-service reminders. We keep a log of messages sent (recipient number, date, and delivery status) to prevent duplicate texts and to show you what went out.
Dottie, the AI assistant
Dottie uses an AI key you provide from Anthropic. What you type to Dottie, and the information she looks up in the app to answer you, is sent to Anthropic under your own account and Anthropic's terms. It is not sent to us. Dottie is not used to review in-cab footage.
In-cab footage
If you use footage features, the app downloads your own in-cab camera footage from your GroundCloud account to your computer and flags events like hard bumps and sudden stops from the camera's motion data. Footage stays on your computer. It is not sent to us or to any AI provider, and the app does not search or transcribe audio.
Crash reports and usage data
The app does not send us telemetry, analytics, or crash reports.
4. Gmail and Google user data
The Email Pay feature lets you email each driver their pay statement from your own Gmail account. When you connect Gmail, the app asks Google for these permissions:
- Send email on your behalf (
gmail.send), so the app can send pay statements you choose to send. - Your email address (
openid,email), so the app can show which account is connected.
What we do with it. The app uses this access only to send the pay statement emails you start, and to show you which address is connected. It cannot read, search, or delete your email.
Where it goes. The app talks to Google directly from your computer. Your Google sign-in tokens are stored encrypted on your computer. Your Gmail data, tokens, and the emails you send are never sent to our servers, never stored by us, and never seen by us.
What we never do. We do not sell Google user data, use it for advertising, use it to train AI models, or let anyone read it. We do not transfer it to anyone, except as needed to send the email you asked to send, to comply with law, or with your permission.
MilepostOS's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can disconnect Gmail in the app at any time, and you can also remove access from your Google Account permissions page.
5. Your drivers' and employees' data
The information about your drivers and staff in MilepostOS belongs to you, our customer, and you decide how it is used. For the limited pieces that pass through our services (coded pay inputs, and names and mobile numbers if you use HOS Alerts), we act only on your instructions and only to provide the service. Drivers with questions about their information should contact the contractor they work for. We will help that contractor respond.
6. Service providers we use
We do not sell or rent personal information. We use these providers to run the service:
| Provider | What they do for us | What they handle |
|---|---|---|
| Cloudflare | Website hosting, beta signup storage, license checks, the pay calculation service, our notification email | Visitor IP addresses, signup emails, license records, coded pay inputs (not kept) |
| Twilio | Sending HOS Alert texts, if you turn them on | Driver mobile numbers and message text |
| Website fonts. Gmail is used under your own Google account, not ours. | Visitor IP addresses for fonts | |
| Anthropic | Dottie, under your own AI key and account | What you ask Dottie |
| Stripe (at launch) | Subscription billing | Billing name, email, and payment details. We never see full card numbers. |
We may also share information if the law requires it, to protect rights and safety, or as part of a sale or merger of our business, in which case this policy continues to apply.
7. How long we keep information
- Beta signups: until you ask us to remove you, and no longer than 12 months after launch.
- Account, license, and billing records: 7 years after your subscription ends, for tax and accounting records.
- HOS Alert message log: 12 months.
- Pay calculation inputs and results: not kept.
- Data in the app: stays on your computer until you delete it.
8. Security
Information sent between the app and our services is encrypted in transit. Logins and tokens stored by the app are encrypted with your computer's built-in credential protection. License tokens are stored on our side only as one-way hashes. Because your records live on your computer, keeping that computer secure (a sign-in password, screen lock, and disk encryption) is an important part of keeping them safe.
9. Your choices and rights
You can ask us to tell you what personal information we hold about you, correct it, delete it, or stop contacting you, by emailing support@milepostos.com. We will respond within 45 days. Depending on where you live, state law may give you additional rights. We will not treat you differently for using them.
10. Children
MilepostOS is a business tool and is not directed at children under 13. We do not knowingly collect their information.
11. Changes to this policy
If we change this policy, we will post the new version here with a new effective date. If a change is significant, we will tell customers by email or in the app before it takes effect.
12. Contact us
Elnath Industries LLC, Texas
Email: support@milepostos.com